Visit Our Stores

Of course! We understand the importance of trying out a mattress or bed in person as not everyone prefers shopping online.

Simply head down to one of our stores and test out our in-store range today.

Absolutely! Our friendly sleep experts are here to answer any questions you have and help you find the perfect mattress, bed, or bedding for your needs.

Our in-store teams are trained by our Mattress Online Sleep Expert, The Sleep Geek, also known as James Wilson. With years of experience and a family legacy in the bed and mattress industry, James has helped thousands improve their sleep with practical advice. As a self-confessed bad sleeper himself, The Sleep Geek understands the impact a bad night’s sleep can have on your daily life. 

So, no matter how you sleep, our in-store experts are ready to help you find a better night's rest.

If there's a product on the Mattress Online website that you’d like to see in person, we can arrange for it to be delivered to our store for you to try - at no extra cost!

Simply call your nearest store or drop in and let us know which product you’d like to try and we’ll arrange it for you.

If you decide to purchase the product, you can buy it at the website price, enjoying the same Comfort Trial and guarantee or warranty.

We really value your thoughts and feedback on your Mattress Online experience.

If you’d like to leave a review for our stores, please visit the store’s page where you’ll find a link to share your experience with us.

Your feedback helps us to improve the in-store experience for all future Mattress Online customers.

All Mattress Online stores are open Monday - Sunday, but the opening and closing times vary per store.

Please check your nearest store’s page for their opening hours.

Yes, all Mattress Online stores are open on the weekends, but the opening and closing times for each shop vary.

Please check your nearest store’s page for their opening hours.

Mattress Online stores are open on all bank holidays except for the following:

• Easter Sunday
• Christmas Eve (24th December)
• Christmas Day (25th December)

Yes, the majority of Mattress Online stores have disabled access so that everyone can shop comfortably.

Please note: Unfortunately, the Skipton Bed and Sofa Centre does not currently have disabled or step-free access due to building constraints. We apologise for any inconvenience this may cause.

If you would like to know more about the accessibility of any store, you can always call ahead of your visit. Our team will be happy to provide more information.

We're happy to move any furniture or make any other accommodations to make your shopping experience as easy and comfortable as possible.

Parking is available at all Mattress Online stores, but it varies by location.

Most of our mattress and bed shops are located in retail parks or have their own on-site car parking. However, stores may have limited street parking.

Please check your nearest store’s page to find out more about their parking.

Do I have to pay to park?

At most of our Mattress Online stores, parking is free as they are located in retail parks or have their own on-site car park.

For our stores with street parking, there may be a charge for parking.

Please check your nearest store’s page to find out more about their parking, or call our stores for more information.

We guarantee that you will always be offered the best product price when shopping in-store. In the rare occurrence that the product prices do not match in-store and online, you will always be offered the lowest price, whether that is what is displayed in the store or on our website.

We strive to maintain consistent pricing across all of our stores and our website.

We can’t fit our entire online product range in-store, unfortunately! But we do offer a wide selection of our online mattresses, beds and bedding in-store and we stock in-store exclusive brands in our Mattress Online stores.

If you’ve spotted a product on our website that you’d like to see in person, we can arrange for it to be delivered to our store for you to try - at no extra cost!

Simply call your nearest store or drop in and let us know which product you’d like to try and we’ll arrange it for you.

We offer a selection of in-store exclusive products in the following Mattress Online stores:

• The Bed Shop Rotherham
• Skipton Bed & Sofa Centre

These exclusive store collections feature leading brands such as:

… and more!

We stock an extensive range of brands in our stores to suit every sleeper and every budget.

Our in-store brands include:

… and many more!

We accept the following payment options at all of our Mattress Online stores:

Of course! Just let our team know when you’re ready to purchase and they will ensure that your discount is applied.

Yes, we will deliver directly to your home. Our team will arrange a date for delivery with you when you complete your purchase in-store.

You can collect online purchases at your local Mattress Online store. Please make sure to contact our in-store team before placing your online order so that our team knows when to expect the delivery and can work with you to schedule a convenient pick-up time.

When you buy a new mattress from a Mattress Online shop, we can recycle your old one for £35 - provided the old mattress is the same size or smaller than your new one. 

This fee is non-profit and covers the complete costs for transportation and recycling facility charges.

We’ll collect your old mattress when we deliver your new one. All we ask is that you leave your old mattress near your front door so we can easily collect it unless you have upgraded to the Premium Delivery service where we'll collect it from your room of choice.

We’re sorry to hear that your item wasn’t the perfect fit for you.

You can return smaller items such as pillows and bedding directly to the Mattress Online store you purchased them from. However, for larger items such as mattresses and beds, you will need to return them to our main warehouses in Rotherham.

This is because we simply don’t have the space to store large return items in our stores.

To arrange a product return, please contact the store you purchased from and they can guide you through the process.

While the majority of our mattresses come with a free 60 Night Comfort Trial, this unfortunately excludes in-store exclusive mattresses.

All of our in-store products come with either a guarantee or warranty from the manufacturer to protect your purchase in the rare event of a manufacturing or quality fault.