Our Sustainability Promise
At Mattress Online, sustainability is important to us.
Our actions promoting sustainable products and excellent work practices go a long way, but we’re always striving to do more.
Helping to cut the growth of landfills
Our not-for-profit recycling service is used by more than 1 in 6* customers, saving over 15,000 mattresses from landfill every year.
100% of each mattress is recycled - the metal is sent off to make new springs while the fabric is turned into blankets for horses and dogs.
* Recycling statistics based on orders between dates May 2023 and January 2024
Reduce, recycle and rethink
A great way of reducing waste and saving energy is to keep products and materials in circulation as long as possible. Recycling is an important part of this.
We put a lot of thought into innovating our sustainability practices to improve circularity. Here are some more initiatives we’re proud of:
100% recyclable polythene bags
Not only are our mattress bags made from 100% recycled material, but they are also recyclable - suitable for placing straight into a normal plastics recycling bin.
Ethically sourced staff uniforms
It’s not just our products we consider. At Mattress Online, we make sure our staff uniforms are made sustainably, and in safe conditions free from unjust labour practices.
Cycle-to-work scheme
Cycling has the double benefit of reducing emissions and improving health. We’re all for it at Mattress Online and encourage our staff to cycle wherever possible.
Leading the charge for change
Mattress Online fully supports positive decisions made on the future of sustainability in the industry.
Independently, and through our work with the National Bed Federation (NBF), we continually push for changes and improvements in our sector.
Taking recycling to Parliament
Our CEO, Steve Adams, has supported an ‘Extended Producer Responsibility Scheme’ through his work on the NBF Retail Advisory Forum. The scheme encourages the industry to take responsibility for its products beyond the consumer stage. Part of this includes adding environmental design principles to make it easier for consumers to recycle old mattresses. To achieve this, the scheme is calling for a nationwide programme to fund the promotion of mattress recycling.
Cutting chemical flame retardants
We signed an industry consensus statement calling for less use of chemical retardants, improved chemical practices, and more sustainable product designs in our industry.
Championing eco-friendly designs
We support and actively promote manufacturers that follow the NBF’s Eco Design Principles. This includes featuring a dedicated range of eco-friendly products.
Supporting UK government sustainability initiatives
Our CEO is dedicated to advancing sustainability and mattress recycling in the UK. As a representative for the NBF Retail Advisory Forum, he collaborates closely with the Department for Environment, Food and Rural Affairs (DEFRA), the UK Government department focused on environmental protection and rural sustainability. Additionally, Steve works alongside Zero Waste Scotland, supported by the Scottish Government, to improve sustainability within Scotland's mattress industry, contributing to climate change mitigation efforts.
Addressing global environmental damage
It’s important to us that the manufacturers we work with are on the same page when it comes to sustainability. That’s why we focus on sourcing products from manufacturers that have signed up to the NBF’s Pledge for Our Planet initiative.
The pledge covers 5 key areas of commitment:
1. Become a more sustainable business
2. Reduce their global warming impact
3. Reduce waste
4. Reduce their products’ impact on the environment
5. Take responsibility for their actions
Giving you the chemical-free option
Whether you want to avoid potential allergens, or you’re just thinking of the environment, we have a handpicked range of chemical treatment-free mattresses.
Making ourselves accountable
At Mattress Online, we like to back up our principles with proof. Alongside the NBF Pledge For Our Planet and the Eco Design Principles, many of our manufacturers have signed up for programmes designed to improve transparency.
Carbon Passports
Manufacturers such as Jay-Be and Silentnight now use Carbon Passports on all of their new products. Carbon Passports are QR codes that detail the origin, carbon footprint and components of the mattress.
Climate Pledge
Many of our popular manufacturers have signed the worldwide Climate Pledge to reach net zero carbon emissions by 2040. Within the mattress industry, this involves reducing waste and using eco-friendly materials.
People are important
Every business is only as good as the people behind it. We want to make sure our staff are valued and supported. From ensuring our uniforms are ethically sourced to celebrating young people working in the industry, we want to shout about the great things that are happening in the world of beds and mattresses. Part of these efforts include supporting and sponsoring The Furniture Makers Company Charity 60 for 60 campaign recognising young talent in our industry.
Recognised for our efforts
In 2022, Modern Retail awarded us the Good Retail Awards - Sustainability Award for our sustainability initiatives.
We are honoured to have been presented with such an incredible award and look forward to continuing with our sustainability efforts for years to come.
How you can help
You can help to reduce your mattress' carbon footprint by:
- Recycling your old mattress instead of sending it to landfill
- Selecting one of our eco-friendly mattresses
- Choosing a chemical-free mattress
- Investing in a roll-up mattress (which reduces delivery journeys)
Thank you for helping us on our mission to create a more sustainable future and keeping our mattresses out of landfills.
Learn more about Mattress Online:
Sales Enquiries
Mon-Sat: 9:30am - 5:30pm
Sunday: 10am - 4pm
Customer Service
Mon-Sat: 9:30am - 5:30pm
Sunday: Closed
customerservice@mattressonline.co.uk
